BILLIS MEDIA / SUPPORT

A little help.
Wherever you are.

Get RustDesk ready for a remote support session. Choose your device below. Our server settings are included.

Recommended · Windows 64-bit

Windows

Download and open RustDesk. Keep its original filename so the server settings can load.

Download for Windows

Windows on ARM download

Close an existing RustDesk window before opening this download. Check that it shows Ready.

Intel + Apple silicon

macOS

Download the setup script. It installs RustDesk if needed and applies our server settings.

Download Mac setup

In Terminal, run:
bash ~/Downloads/BillisMedia-Mac.command

Administrator approval and macOS screen-sharing permissions are required.

Ubuntu / Debian / Fedora

Linux

Download the setup script. It installs RustDesk if needed and configures its service.

Download Linux setup

In Terminal, run:
bash ~/Downloads/BillisMedia-Linux.sh

Supports x64 and ARM64 with systemd. Other distributions can use manual setup below.

After opening RustDesk

  1. Check that RustDesk shows Ready.
  2. Give your RustDesk ID to the person helping you.
  3. Approve the connection request for your support session.
Already have RustDesk, or using another device?

Install the official RustDesk app. In Settings → Network, unlock the settings and use Import Server Config where available.

For clients without import, enter:
ID Server: rustdesk.billismedia.xyz
Relay Server: leave blank
Key: RLPTkgdi767hoL30ukDyg20Gn3EwoCrC2utkouv7c2Y=
API Server: leave blank

On macOS, allow Screen Recording and Accessibility. Mobile support and remote-control capabilities vary by operating system.

The app did not pick up the server settings

Use the manual import above and check Settings → Network. The ID Server should be rustdesk.billismedia.xyz. On Windows, preserve the downloaded executable's filename. If your browser changed it or an existing installation kept older settings, importing the configuration is the fallback.